At JABASU Inc. ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI-powered healthcare and legal solutions, or interact with our services.
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, phone number, and business contact information
- Professional credentials and organizational affiliations
- Account registration information and login credentials
- Communication preferences and feedback
Technical Information
We automatically collect certain technical information, including:
- IP address, browser type, and operating system
- Device identifiers and usage patterns
- Log files, cookies, and similar tracking technologies
- Performance metrics and error reports
Professional Data
When using our AI solutions, we may process:
- Documents and files uploaded to our platforms
- Queries and interactions with our AI systems
- Usage analytics and feature utilization data
- Integration data from third-party professional tools
2. How We Use Your Information
We use your information for the following purposes:
- Provide, operate, and maintain our AI-powered services
- Process transactions and manage user accounts
- Improve and personalize user experience
- Communicate with you about services, updates, and support
- Conduct research and development for AI model improvements
- Ensure security and prevent fraud or misuse
- Comply with legal obligations and industry regulations
- Analyze usage patterns and generate anonymized insights
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
- Service Providers: Trusted third-party vendors who assist in operations
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit consent for sharing
- Security: To protect rights, safety, and security of users and our platform
4. Data Security and Protection
We implement comprehensive security measures including:
- End-to-end encryption for data transmission and storage
- Multi-factor authentication and access controls
- Regular security audits and vulnerability assessments
- SOC 2 Type II compliance and industry certifications
- Employee training on data protection and confidentiality
- Incident response and breach notification procedures
5. Data Retention and Deletion
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. You may request deletion of your personal information, subject to certain legal and operational limitations.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Access and obtain copies of your personal information
- Correct or update inaccurate personal information
- Delete your personal information under certain circumstances
- Object to or restrict processing of your information
- Data portability and the right to withdraw consent
- Opt-out of certain communications and marketing
7. International Data Transfers
We may transfer your information to countries outside your residence. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your information during international transfers.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings or our cookie management tools.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through our website or direct communication.
11. Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, contact us:
Email: privacy@jabasu.ai
Address: JABASU Inc., 166 Geary Street, Ste. 1500 662, San Francisco, California - 94108, USA
Response Time: We aim to respond within 30 - 60 days
Last updated: July 27, 2025
Effective date: July 27, 2025